THE CX EXPERIMENT

Put People At the center of Your services

The CX Experiment is the podcast that explores how to create exceptional customer experiences that keep your customers coming back for more. From product design to service best practices, we provide practical insights and tips that will set your business apart from the competition. Join us to discover the power of customer experience and take your business to the next level. 

Podcast - The CX Experiment with Mark Sarria

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Hi, my name is Mark

I'm inventing the next-level customer experience. 
Welcome to The CX Experiment, the podcast where we explore the fascinating world of customer experience. In today's world, it's not enough to simply create products or services that meet customer needs; you need to deliver exceptional experiences that keep your customers coming back for more. That's where we come in.

Join us each week as we delve into the world of customer experience, discussing topics like building or improving products with the customer experience in mind, delivering service with the customer experience at the forefront, and exploring the latest trends and technologies in the field.

Whether you're a business owner, marketer, or customer service professional, this podcast is for you. We'll provide you with practical insights and tips for delivering exceptional customer experiences that will set your business apart from the competition. From product design to customer service best practices, we cover it all.

So, join us on The CX Experiment, and let's explore the power of customer experience together.
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Join The Professional Learning Community

Campfire Circle is a professional learning community with a program of monthly events for front-line branch managers or department leaders of public-sector and healthcare organizations.

Foster collaborative learning among colleagues. Share ideas to improve operational efficiency and improve the customer experience while delivering your services. 
Download this ebook

A Beginner's Guide to AI

ChatGPT 101

    Get started on your AI journey with ChatGPT 101: A Beginner's Guide to AI! Our free ebook provides a comprehensive introduction to the world of artificial intelligence, including its history, applications, and future potential. Complete the form to receive your downloadable copy today!


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